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08 Jul
08Jul

Unexpected changes in travel plans are common, making it important to understand the Turkish Airlines cancellation policy. This policy determines the conditions under which travelers can modify or cancel their booking, with the "Turkish cancellation Policy" and General "Turkish Airlines cancelled" guidelines. Understanding these nuances can help you avoid unnecessary fees and ensure a smooth process. For any direct questions or assistance, you can always contact Turkish Airlines at +1-888–447–6169.

What is the Turkish Airlines Cancellation Policy for Passengers?

Turkish airlines cancellation policy is quite different depending on the fare class purchased, whether flight is domestic or international, and cancellation time. It is important to review the specific fare rules of their tickets as they outline the reply and any applied punishment.

Turkish Airlines cancellation policy for 24 Hours

Turkish airlines typically follow the 24-hour cancellation rule for tickets purchased directly through its online channels (website or mobile application) or American sales channels. Under this rule, you can get a complete refund without penalty. If you cancel your flight within 24 hours of purchase, provided the flight departure is at least 7 days away. This policy allows a significant window to adjust its plans immediately after booking for passengers.

Related Blog: How Can I Change My KLM Flight Without Fees?

How to Cancel Your Flight Tickets on Turkish Airlines?

You have several convenient methods to process your Turkish Airlines cancellation:

Cancel Your Flight Tickets on Turkish Airlines through Online

The most straightforward way to cancel your flight is via the Turkish Airlines website or mobile app: 

  • Use "Manage Booking": Go to the official Turkish Airlines website or open their mobile application.
  • Enter the details: Navigate on the "Manage Booking" or "Check-in / Manage Booking" section. You will have to enter your 6-toar PNR (booking reference) and your last name.
  • Find out the cancellation option: Once your booking is reinforced, look for options like "canceled booking" or "refund and voucher".
  • Review and confirm: The system will display a possible amount of amount after cutting the applied fee based on your rent rules. Follow the signals to confirm the cancellation. You should receive a confirmation email.

Cancel Your Flight Tickets on Turkish Airlines through Phone 

If you encounter difficulties online, prefer speaking to an agent, or have a complex booking, canceling via phone is a good option. 

  • Prepare information: Is your booking reference, personal details and credit card information ready.
  • Call customer service: Dial Turkish Airlines Customer Service Number. For many international questions including North America, you can use +1-888–447–6169. An agent will assist you through the process of canceling and inform you about any applied fee or refund.

Cancel Your Flight Tickets on Turkish Airlines from Airport 

Less common for simple cancellation, you can also cancel your flight at a Turkish Airlines sale office or ticket counter at the airport. This method is often preferred for final-minute changes or complex issues that require in-practice assistance. Make sure you have your passport/ID and booking details.

Turkish Airlines Cancellation Fee:

The cancellation fees are highly dependent on the fare class and the time of cancellation. 

  • Ecofly (Economy Class): These fares are often non-worthy qualified, and only airport taxes can be reimbursed on cancellation.
  • Extrafly / Primefly (Economy Class): They offer more flexibility, allowing cancellation with fine fee. For example, cancellation of 12 or more hours before departure pays a lower fee than canceling within 1–12 hours of departure. The cancellation of the fare is usually seized in less than 1 hour from the departure or no-show.
  • Business Class: Usually provides the most flexibility, with low cancellation fees or even free cancellation for some premium business rent, although the deduction may still apply.
  • International vs. Domestic: Fees may vary between domestic routes within Turkish and international flights, with international fees often subject to high or different currency conversions.

Always consult the specific fare rules of your ticket or contact Turkish Airlines (1-888-447-6169) to determine the accurate cancellation fee for your booking.

Turkish Airlines Refund Policy:

The Turkish Airlines refund policy is directly linked to the ticket's fare conditions. 

  • Returnable fare: If you have purchased a refundable rent, you will get a refund for any applicable cancellation fee for ticket price minus.
  • Non- Refundable Fares: For non-western qualified fare, only unused government taxes and fees are usually reimbursed. base fare cannot usually be returned for voluntary cancellation.
  • Involuntary Cancellation: If Turkish Airlines cancels your flight (due to operating issues, weather, etc.), you are entitled to full corresponding for your original form, or you can choose to re -book on any other flight or alternative transport.

How to get a refund from Turkish Airlines?

Once your Turkish Airlines cancellation is processed, the refund will be initiated automatically if you canceled online. 

  • Basic Payment Method: Refund is usually processed back to the original form of payment (eg, credit card).
  • Processing Time: It can usually take several commercial days from 7 to 20 days, usually 7 to 20 days to reflect in your account, depending on your bank's processing time. For tickets paid by cash or bank transfer, the corresponding process may take longer.

It is always appropriate to maintain any communication with the airline in relation to your cancellation confirmation and its correspondence.

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